In this guide:
Browsers Supported
Latest Edge (powered by Chromium Engine)
Latest Chrome (also powered by Chromium Engine)
Firefox
Safari on MacOS and iOS
Internet Explorer 11
Whilst the minimum screen resolution is 1024 x 768 we strongly recommend a resolution of 1920 x 1080 (full HD) which is standard for modern laptops.
Accessing Sourcing Brain
If you are a new user, then to access the software, please contact Customer Services on 0208 665 3289, or alternatively complete the application form for a 30-day free trial at www.mortgagebrain.co.uk/free-trial-form/sourcing-brain
If you are an existing Sourcing Brain user, then you will be able to use your existing login details to access the latest version of Sourcing Brain.
Login – Username and Password
To enable access to Sourcing Brain, you first need to enter your Username (email address) and Password, which you would have been given during the registration process. Enter the details in the box you see below and click or tap Login.
Once you have logged in, your name will be displayed in the top banner on the screen. Any documentation printed from your Sourcing Brain software, such as an ESIS, will display your name and details automatically from your registration of the software.
Changing your Password
Once you have logged in for the first time, it is very important to ensure that you change your password. To do this, click on the Profile icon on the top right hand corner of the Home page.
You will be prompted to enter your old password and then confirm your new password. Remember to apply the changes by clicking OK.
Forgotten Password
If you have forgotten your password, and therefore cannot log in to Sourcing Brain, you will need to contact Customer Services on 0208 665 3200 for assistance or email them customer.services@mortgagebrain.co.uk. They will reset your password to enable you access, but you must then remember to reset it using the functionality above.
Session Time Out
If you have logged into Sourcing Brain and leave it open without using it, the software will time out after 60 minutes.
You will then be required to log back in to use it and any client data which has not previously been saved will be lost. There is a warning message that appears just before the software logs you out.